Privacy Policy

This privacy notice describes how the website gotournow.it is managed with regard to the processing of personal data of users who visit the site or use the services made available through it.

This notice is provided pursuant to Regulation (EU) 2016/679, also known as the General Data Protection Regulation (GDPR).

Data controller

The data controller is:

GoTourNow
Contact email: info@gotournow.it
Registered office: Naples – Campania – Italy

Types of data collected

Through this website, the following personal data may be collected:

• Name and surname
• Email address
• Phone number
• Data voluntarily provided through contact forms
• Data provided through WhatsApp communications
• Data required for payment management
• Browsing data, collected anonymously

The provision of personal data is voluntary and carried out directly by the user.

Purposes of data processing

The personal data collected is used exclusively for the following purposes:

• To respond to requests for information about tours and services offered
• To manage communications with users
• To provide assistance and support
• To manage bookings and payments, where applicable
• To comply with legal obligations

Personal data will not be used for purposes other than those indicated above without the user’s explicit consent.

Payments via PayPal

On gotournow.it, users may make payments through the PayPal service.

In the event of a payment, some of the user’s personal data, such as name, email address, and transaction-related information, may be shared with PayPal exclusively for the purpose of processing the payment.

The processing of data by PayPal is carried out in accordance with PayPal’s own privacy policy, available on the official PayPal website.

GoTourNow does not store and does not have access to sensitive payment method data, such as credit card numbers.

Methods of data processing

Personal data is processed using electronic and digital tools, in compliance with the security measures required by current legislation, in order to ensure the confidentiality and integrity of the data.

Data retention

Personal data is retained only for the time strictly necessary to achieve the purposes for which it was collected, unless different legal obligations apply.

Communication and disclosure of data

Personal data will not be disclosed or transferred to third parties, except where this is necessary for:

• Providing the requested service
• Managing payments
• Complying with legal obligations

User rights

The user has the right to:

• Access their personal data
• Request correction or updating of their data
• Request deletion of their data
• Restrict or object to the processing of their data
• Request data portability, where applicable

Requests may be sent to the following email address: info@gotournow.it.

Cookies

The website gotournow.it uses technical cookies that are necessary for the proper functioning of the website.

For more information about the use of cookies, please refer to the dedicated Cookie Policy, where available.

Changes to this privacy policy

This Privacy Policy may be subject to updates.

Users are invited to consult this page periodically to check for any changes.